WHO WE ARE

We are an information and referral service that is:

• Free

• Confidential

• Impartial

• Independent

• Community-based

We respect the enquirers’ right to make their own decisions.

Our free specialised services include:

• TAX HELP for low income earners (July—Oct annually)Referral to Social Workers

• Referral to free legal advice

• Referral to financial counselling

• Access to mediation services

Ask about other services

Bureau staff are highly trained local volunteers from all walks of life with very good people skills

We listen

We deal with your enquiries in a professional and friendly manner

WHAT WE DO

Our trained staff can provide information about:

• Benefits, pensions, concessions

• Legal matters

• Youth issues

• Leisure and recreational activities

• Family and personal matters

• Consumer affairs

• Accommodation

• Employment

• Education and training

• Health

• Transport

• Emergency relief

Staff can make referrals to a wide range of other services